Nobodies are the new somebodies. That's the advice from Guy Kawasaki , who says It's no longer big business and media giants who determine whether or not a new service or product will succeed. It's the unknowns, ordinary folks who have become the key influencers. And companies must remember that when they are trying to win people over to their ideas, products and services. It all boils down to one word: 'enchantment.' "If you can change people's hearts, minds and actions, you can change the world," said Kawasaki, a venture capitalist, a columnist with Entrepreneur Magazine and author of nine books on marketing and entrepreneurship who, as one of the employees behind Apple's marketing of the Macintosh pioneered evangelism back in 1984, turning consumers into avid advocates for the brand. While old-school marketing saw companies seeking to enchant those they figured had to power to influence, social media has made that practice obsolete. ...